If you are having technical issues with any part of our website or need support, please click HERE to let us know, or call the Customer Support Center at (757) 263-1111.

INTERNET ACCESS IS ESSENTIAL

WE HAVE OPTIONS

LET US KNOW IF YOU NEED INTERNET SUPPORT

INTERNET SAFETY

WHAT IS SAFE?

READ WHAT YOU SHOULD KNOW

CHROMEBOOK CARE

HOW SHOULD YOU TAKE CARE OF YOUR CHROMEBOOK?

STUDENTS ARE RESPONSIBLE FOR THEIR CHROMEBOOKS

PREV
NEXT

THE DEPT OF TECHNOLOGY MAKES GREAT THINGS POSSIBLE AT VIRGINIA BEACH SCHOOLS

Our goal is to create value for the school division by implementing great technology and providing the best services and support possible for our students, teachers and staff

DID YOU KNOW

Students can access personal GMail accounts on their Chromebooks

Parents can access student's Chromebook internet history from an app on their phone. You can even control which websites your children can go to

Parents can access student's grades, schedule, assignments, attendance and course history online or through an app

Parents can subscribe to receive helpful information about your child's school, educational programs and events via email

DEPT OF TECHNOLOGY

82,000+

SUPPORTED USERS

120,000

SUPPORTED PC's

1,600+

NETWORK SWITCHES

100+

AWESOME TEAM MEMBERS

480+

SERVERS IN DATACENTER

160+

MILES OF VBCPS FIBER

4,500+

INTERACTIVE PANELS

1 GOAL

STUDENT SUCCESS

WHAT DO YOU NEED HELP WITH

Generic filters
Exact matches only
Search in title
Search in content
Filter by Categories
For Parents
For Students
For Teachers
Chromebooks
Laptops and Desktops
Applications
Networking

FREQUENTLY ASKED QUESTIONS

Check out some of the most read help articles in the last 30 days

  • 1 Password Recovery and Reset

    608 views | 0 comments

    Did you know that students and staff can reset their passwords without assistance from the Department of Technology or the school's Technology Support Technician Yep ...

  • 2 Registering for Password Reset

    158 views | 0 comments

    Did you know that students and staff can reset their passwords without assistance from the Department of Technology or the school's Technology Support Technician Yep ...

  • 3 Access personal GMail on Chromebooks for high school students

    80 views | 0 comments

    High school students can access their personal Gmail accounts from VBCPS Chromebooks. It's easy: Log off your Chromebook sessionOn the logon screen, look for access ...

  • 4 Chromebook Care

    76 views | 0 comments

    Chromebook Repair Under no circumstances should you open and attempt to repair your Chromebook. Touching the wrong components may not only damage the computer, it ...

  • 5 Chromebook Repair

    74 views | 0 comments

    If your Chromebook is damaged, contact the Customer Support Center at (757) 263-1111 or contact your school's TST. In either case, we will give you ...

  • 6 Internet Filtering

    52 views | 0 comments

    We understand that there's inappropriate content on the internet that our students shouldn't see. Virginia Beach City Public Schools (VBCPS) works tirelessly to ensure students ...

  • 7 Chromebook Camera/Microphone Access

    45 views | 0 comments

    If you're having trouble getting the microphone or camera to work on your Chromebook, try these ideas: Reset Permissions Click the pad lock icon next ...

  • 8 How to check for updates on a Windows 10 PC

    30 views | 0 comments

    Microsoft releases quality updates monthly as well as feature updates twice a year.  Quality updates deliver both security and non-security fixes to Windows 10. Feature ...

  • 9 Resetting a Chromebook

    21 views | 0 comments

    There may be a time when all the settings have been reset and the Chromebook is still not performing. Resetting or powerwashing the system may ...

  • 10 Instructional Resource Videos

    21 views | 0 comments

    Parents can access these videos to learn more about the digital resources that their students are using in class.  General videos are provided to give ...

Parents can access their student's grades, attendance info as well as see assignments, right on your mobile device.

Google has some great articles on how to fix common Chromebook problems

Great advice to help our students and families understand what it means to be responsible digital citizens

TOP