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THE DEPT OF TECHNOLOGY MAKES GREAT THINGS POSSIBLE AT VIRGINIA BEACH SCHOOLS

Our goal is to create value for the school division by implementing great technology and providing the best services and support possible for our students, teachers and staff

DID YOU KNOW

Students can access personal GMail accounts on their Chromebooks

Parents can access student's Chromebook internet history from an app on their phone. You can even control which websites your children can go to

Parents can access student's grades, schedule, assignments, attendance and course history online or through an app

Parents can subscribe to receive helpful information about your child's school, educational programs and events via email

DEPT OF TECHNOLOGY

82,000+

SUPPORTED USERS

120,000

SUPPORTED PC's

1,600+

NETWORK SWITCHES

100+

AWESOME TEAM MEMBERS

480+

SERVERS IN DATACENTER

160+

MILES OF VBCPS FIBER

4,500+

INTERACTIVE PANELS

1 GOAL

STUDENT SUCCESS

WHAT DO YOU NEED HELP WITH

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FREQUENTLY ASKED QUESTIONS

Check out some of the most read help articles in the last 30 days

  • 1 Password Recovery and Reset

    424 views | 0 comments

    Did you know that students and staff can reset their passwords without assistance from the Department of Technology or the school's Technology Support Technician Yep, students ...

  • 2 Registering for Password Reset

    97 views | 0 comments

    Did you know that students and staff can reset their passwords without assistance from the Department of Technology or the school's Technology Support Technician Yep, students ...

  • 3 Chromebook Repair

    88 views | 0 comments

    If your Chromebook is damaged, contact the Customer Support Center at (757) 263-1111 or contact your school's TST. In either case, we will give you ...

  • 4 Chromebook Care

    56 views | 0 comments

    Chromebook Repair Under no circumstances should you open and attempt to repair your Chromebook. Touching the wrong components may not only damage the computer, it may ...

  • 5 Access personal GMail on Chromebooks for high school students

    52 views | 0 comments

    High school students can access their personal Gmail accounts from VBCPS Chromebooks. It's easy: Log off your Chromebook sessionOn the logon screen, look for access to ...

  • 6 Chromebook Camera/Microphone Access

    42 views | 0 comments

    If you're having trouble getting the microphone or camera to work on your Chromebook, try these ideas: Reset Permissions Click the pad lock icon next to the ...

  • 7 Troubleshooting Windows Virtual Desktop

    35 views | 0 comments

    There may be times when accessing the Windows Virtual Desktop (WVD) an error message appears. Below are some common messages and solutions. No Available Resources Maintenance ...

  • 8 Internet Filtering

    32 views | 0 comments

    We understand that there's inappropriate content on the internet that our students shouldn't see. Virginia Beach City Public Schools (VBCPS) works tirelessly to ensure students ...

  • 9 Resetting a Chromebook

    30 views | 0 comments

    There may be a time when all the settings have been reset and the Chromebook is still not performing. Resetting or powerwashing the system may ...

  • 10 Opting out of mask mandate

    25 views | 0 comments

    Please follow the instructions below to update your student's record in ParentVue to opt out of the mask mandate. If you have not yet activated your ...

Parents can access their student's grades, attendance info as well as see assignments, right on your mobile device.

Google has some great articles on how to fix common Chromebook problems

Great advice to help our students and families understand what it means to be responsible digital citizens

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