VBCPS Technical Support Site
If you are having technical issues with any part of our website or need support, please click HERE to let us know, or call the Customer Support Center at (757) 263-1111.
CUSTOMER SUPPORT CENTER (757) 263-1111 M-F 7:00 am - 5:00 pm
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VBCPS Technical Support Site

Virginia Beach City Public Schools
Dept of Technology

T (757) 263-1111
Email: [email protected]

Virginia Beach City Public Schools
2512 George Mason Dr, Virginia Beach, VA 23456

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  • Archive from category "Laptops and Desktops"

Category: Laptops and Desktops

Troubleshooting Windows Virtual Desktop

Wednesday, October 21, 2020 by Laura Daigle
There may be times when accessing the Windows Virtual Desktop (WVD) an error message appears. Below are some common messages and solutions. No Available Resources Maintenance is currently being performed. Staff and students will be notified on maintenance. Students should check with their teacher if the message continues. Gateway or Protocol error The connection between
  • Published in For Students, Laptops and Desktops, Windows
Tagged under: instructional application, windows

Windows Virtual Desktop

Wednesday, October 21, 2020 by Laura Daigle
Windows Virtual Desktops (WVD) gives students and staff access to a full Windows desktop environment regardless of the device type (Windows, Mac, or ChromeOS). Using WVD, students and staff can utilize applications that they otherwise would not have access to at home such as Microsoft Office, AutoDesk, and Adobe Creative Cloud.  Not all students and
  • Published in For Students, Laptops and Desktops, Windows
Tagged under: instructional application, windows

Logging into Zoom (Windows)

Friday, September 11, 2020 by David
Please follow the instructions below to log into Zoom correctly on a Windows computer. If you are using a Windows PC and haven’t already done so, download and install the Zoom client from here. If your Zoom client is installed, open it. If are already logged in, please log out by clicking on your account
  • Published in For Teachers, Windows, Zoom
Tagged under: windows, zoom
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CUSTOMER SUPPORT CENTER

Tel: (757) 263-1111
Email: [email protected]

Virginia Beach City Public Schools
Department of Technology
641 Carriage Hill Road
Virginia Beach, VA 23452

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VBCPS Technical Support Site

Our goal is to create value for Virginia Beach City Public Schools by implementing great technology and providing the best services and support possible for our students, teachers and staff

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