VBCPS Technical Support Site
If you are having technical issues with any part of our website or need support, please click HERE to let us know, or call the Customer Support Center at (757) 263-1111.
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VBCPS Technical Support SiteVBCPS Technical Support Site

VBCPS Technical Support Site

Virginia Beach City Public Schools
Dept of Technology

Virginia Beach City Public Schools
2512 George Mason Dr, Virginia Beach, VA 23456

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Category: For Students

Use Google Drive files offline on your Chromebook

Thursday, January 20, 2022 by Laura Daigle
You can use Google Drive files offline. This include Docs, Sheets, Slides, and more. For this process to be successful you must complete all the steps listed below and also allow adequate time for the files to download successfully to the Chromebook. Step 1: Make Google Drive available offline Go to your Google Drive Settings.
  • Published in Chromebooks, For Students, For Teachers, Laptops and Desktops
Tagged under: Chromebook, Google Drive, Laptop, windows

Configuring Two-Factor Authentication

Friday, November 19, 2021 by Laura Daigle
The Department of Technology (DOT) requires several security improvements across the division which changes the students’ Chromebook login experience. After the initial request to set a two-factor method, there may be times when that selection needs to be reset or changed.  Follow the below steps in configuring the two-factor methods. Log into ClassLink. At the
  • Published in Chromebooks, Classlink, For Students, For Teachers
Tagged under: Chromebook, classlink

Registering for Password Reset

Tuesday, August 03, 2021 by Laura Daigle
Did you know that students and staff can reset their passwords without assistance from the Department of Technology or the school’s Technology Support Technician Yep, students and staff can reset their passwords on their own in just 2 easy steps: Set up your password recovery and reset option in ClassLink. You must be setup prior
  • Published in Chromebooks, For Students, For Teachers
Tagged under: Chromebook, password

Google Meet Blur Background

Friday, November 06, 2020 by Laura Daigle
Starting with Chrome operating system 86, Google Meet offers the ability to blur the background when the camera is enabled.  To check to see if the Chromebook is at version 86, follow these steps. Enabling Blur Background Go to Google Meet select a meeting. On the bottom right of your self view, click Change Background
  • Published in Applications, Chromebooks, For Parents, For Students, For Teachers, Google Meet
Tagged under: Chromebook, Google Meet, Video

Password Recovery and Reset

Monday, November 02, 2020 by Laura Daigle
Did you know that students and staff can reset their passwords without assistance from the Department of Technology or the school’s Technology Support Technician Yep, students and staff can reset their passwords on their own in just 2 easy steps: Set up your password recovery and reset option in ClassLink. You must be setup prior
  • Published in Chromebooks, For Students, For Teachers
Tagged under: Chromebook, password
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VBCPS Technical Support Site

Our goal is to create value for Virginia Beach City Public Schools by implementing great technology and providing the best services and support possible for our students, teachers and staff

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