VBCPS Technical Support Site
If you are having technical issues with any part of our website or need support, please click HERE to let us know, or call the Customer Support Center at (757) 263-1111.
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VBCPS Technical Support SiteVBCPS Technical Support Site

VBCPS Technical Support Site

Virginia Beach City Public Schools
Dept of Technology

Virginia Beach City Public Schools
2512 George Mason Dr, Virginia Beach, VA 23456

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Category: For Students

Chrome Operating System Updates

Wednesday, October 21, 2020 by Laura Daigle
Google releases updates to the operating system (OS) frequently. Being on an outdated OS version could cause problems with applications and the Chromebook itself. To check to make sure the Chromebook is up to date follow the steps below. Sign into the Chromebook At the bottom right, select the time. Select Settings, the cog wheel
  • Published in Chromebooks, For Parents, For Students, For Teachers
Tagged under: Chromebook, settings, updates

Troubleshooting Windows Virtual Desktop

Wednesday, October 21, 2020 by Laura Daigle
There may be times when accessing the Windows Virtual Desktop (WVD) an error message appears. Below are some common messages and solutions. No Available Resources Maintenance is currently being performed. Staff and students will be notified on maintenance. Students should check with their teacher if the message continues. Gateway or Protocol error The connection between
  • Published in For Students, Laptops and Desktops, Windows
Tagged under: instructional application, windows

Windows Virtual Desktop

Wednesday, October 21, 2020 by Laura Daigle
Windows Virtual Desktops (WVD) gives students and staff access to a full Windows desktop environment regardless of the device type (Windows, Mac, or ChromeOS). Using WVD, students and staff can utilize applications that they otherwise would not have access to at home such as Microsoft Office, AutoDesk, and Adobe Creative Cloud.  Not all students and
  • Published in For Students, Laptops and Desktops, Windows
Tagged under: instructional application, windows
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Zoom Account Setup for Students

Monday, September 14, 2020 by David
For School Year 2021-22, All VBCPS students that need to use Zoom for Virtual Virginia or meeting with teachers will have to authenticate with Classlink. No VBCPS students have an individual Zoom account this year. If you have any problems accessing a teacher’s Zoom meeting, please ask the teacher if they set their meeting to
  • Published in Chromebooks, For Students, Zoom
Tagged under: zoom

Classlink Profiles

Saturday, September 05, 2020 by David
Classlink allows users more than one profile. The profile you have selected will impact the icons you see in Classlink. Changing your profile is easy! When logged into Classlink, click the down arrow next to your user picture. This is in the top right of your Classlink screen. A window will appear. Notice the Profile
  • Published in Classlink, For Parents, For Students, For Teachers
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  • Password Recovery and Reset 536 views
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VBCPS Technical Support Site

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