VBCPS Technical Support Site
If you are having technical issues with any part of our website or need support, please click HERE to let us know, or call the Customer Support Center at (757) 263-1111.
CUSTOMER SUPPORT CENTER (757) 263-1111 M-F 7:30 am - 4:00 pm
Generic filters
Exact matches only
Search in title
Search in content
Filter by Categories
For Parents
For Students
For Teachers
Chromebooks
Laptops and Desktops
Applications
Networking

VBCPS Technical Support SiteVBCPS Technical Support Site

VBCPS Technical Support Site

Virginia Beach City Public Schools
Dept of Technology

Virginia Beach City Public Schools
2512 George Mason Dr, Virginia Beach, VA 23456

Open in Google Maps
  • HOME
  • SUPPORT
    • FOR STUDENTS
      • Password Recovery and Reset
      • Access personal GMail on Chromebooks for high school students
      • Trouble accessing a website on a Chromebook
    • FOR PARENTS
      • Instructional Resource Videos
      • Internet Access
      • Review student’s browsing history
      • Pausing the Internet through Securly App
      • YouTube Filtering
    • FOR TEACHERS
      • How to check for updates on a Windows 10 PC
      • Securing Zoom Meetings
      • Instructional Resources
      • Resources and Tips
      • Interactive Panel Support
    • CHROMEBOOKS
      • Chrome Operating System Updates
      • Chromebook Care
      • Chromebook Repair
      • Resetting a Chromebook
  • FAQ
INTERNET ACCESSGET HELP
  • Home
  • For Teachers
  • Archive from category "For Teachers"
  • Page 3

Category: For Teachers

Classlink Profiles

Saturday, September 05, 2020 by David
Classlink allows users more than one profile. The profile you have selected will impact the icons you see in Classlink. Changing your profile is easy! When logged into Classlink, click the down arrow next to your user picture. This is in the top right of your Classlink screen. A window will appear. Notice the Profile
  • Published in Classlink, For Parents, For Students, For Teachers

Zoom

Saturday, April 18, 2020 by David
You may have heard a lot about Zoom meetings in the news recently. VB Schools uses Zoom meetings as part of a suite of meeting and collaboration tools. In addition to Zoom, we also use Google Meet and Schoology. No matter which tool is used, teachers are required to follow strict rules when video conferencing
  • Published in Applications, For Parents, For Students, For Teachers
Tagged under: security, zoom

Chromebook Care

Thursday, April 16, 2020 by David
Chromebook Repair Under no circumstances should you open and attempt to repair your Chromebook. Touching the wrong components may not only damage the computer, it may void the warranty and seriously hurt you. Let a district technician handle any repairs. If your Chromebook needs repair, contact your school’s TST or call the Customer Support Center
  • Published in Chromebooks, For Parents, For Students, For Teachers
Tagged under: Chromebook

Review student’s browsing history

Thursday, April 16, 2020 by David
Even though we block harmful sites, some games, and social media, students can get to some non-educational sites that can include games or shopping. If you want to see your child’s Internet history, you can do so by opening the Chrome browser on the device and then typing “ctrl + h”. Because students cannot delete
  • Published in Chromebooks, For Parents, For Students, For Teachers
Tagged under: Chromebook, history, Internet filtering

YouTube Filtering

Thursday, April 16, 2020 by David
All students access YouTube in Restricted Mode. As a result, and according to YouTube’s policies, they are unable to view videos containing potentially mature content unless approved. This includes YouTube videos in one of the categories below. How a video is categorized is dependent upon the person who uploaded the video. Drugs and alcohol Sexual
  • Published in For Parents, For Teachers
Tagged under: Internet filtering, YouTube
  • 1
  • 2
  • 3
  • 4
  • 5
Generic filters
Exact matches only
Search in title
Search in content
Filter by Categories
For Parents
For Students
For Teachers
Chromebooks
Laptops and Desktops
Applications
Networking

Most Popular Articles

  • Password Recovery and Reset 465 views
  • Registering for Password Reset 123 views
  • Chromebook Care 98 views
  • Chromebook Repair 97 views
  • Internet Filtering 39 views
  • Resetting a Chromebook 38 views
  • Access personal GMail on Chromebooks for high school students 27 views
  • Review student’s browsing history 25 views
  • Chromebook Camera/Microphone Access 24 views
  • Pausing the Internet through Securly App 24 views

Help Article Types

  • Applications
    • Classlink
    • Google Meet
    • ParentVue
    • Zoom
  • Chromebooks
  • For Parents
  • For Students
  • For Teachers
  • Laptops and Desktops
    • Windows
  • Networking

SEARCH

Generic filters
Exact matches only
Search in title
Search in content
Filter by Categories
For Parents
For Students
For Teachers
Chromebooks
Laptops and Desktops
Applications
Networking

RECENT POSTS

  • Opting out of mask mandate

  • Use Google Drive files offline on your Chromebook

  • Configuring Two-Factor Authentication

TAG CLOUD

broken camera charge Chromebook classlink class schedule cookies GMail Google Drive Google Meet history instructional application Instructional Resource Internet filtering Laptop log on microphone network parentvue password power issues repair reset schoology screen Securely Securely Parent Portal security Securly settings status updates Video wifi windows YouTube zoom
  • GET SOCIAL
VBCPS Technical Support Site

Our goal is to create value for Virginia Beach City Public Schools by implementing great technology and providing the best services and support possible for our students, teachers and staff

TOP