Did you know that students can reset their passwords or unlock their accounts without assistance from the Department of Technology Yep, students and staff can reset their passwords on their own in just 2 easy steps: Set up your account in the Self Service Password Reset (SSPR) tool. You must be setup prior to a
Chromebook Repair Under no circumstances should you open and attempt to repair your Chromebook. Touching the wrong components may not only damage the computer, it may void the warranty and seriously hurt you. Let a district technician handle any repairs. If your Chromebook needs repair, contact your school’s TST or call the Customer Support Center
Even though we block harmful sites, some games, and social media, students can get to some non-educational sites that can include games or shopping. If you want to see your child’s Internet history, you can do so by opening the Chrome browser on the device and then typing “ctrl + h”. Because students cannot delete
If your Chromebook is damaged, contact the Customer Support Center at (757) 263-1111 or contact your school’s TST. In either case, we will give you a replacement Chromebook. Under no circumstances should you open and attempt to repair your Chromebook. Touching the wrong components may not only damage the computer, it may void the warranty
Chromebooks are easy to log into Students sign in with their lunch number @vbstudents.com; Example: [email protected] If @vbschools.com is on the logon screen select the back button to show @vbstudents.com
Connecting your Chromebook to another wireless network is easy! Toggle the Network Switch At the bottom right, select the time. Select the Wi-Fi icon. If you see your Wi-Fi network name and a signal strength, your Chromebook is already connected to Wi-Fi. Toggle the Wi-Fi switch off and then back on. Your Chromebook will automatically
Sometimes, Chromebooks experience some problems turning on or charging. If your Chromebook is experiencing power issues, try some of these options: Screen won’t turn on Try pressing Esc + Refresh + Power and release Refresh is the 4th button on the top row of the keyboard (circle with arrow) Device won’t charge Try another wall
Sometimes, it’s possible that a Chromebook will have trouble accessing a website. If this happens, try the options below. Clearing Cookies and Other Site Data CTRL + Shift + Backspace will bring up the Clear browsing data Select the time range option to All time Select the Clear data button*students do not have access to
There may be a time when all the settings have been reset and the Chromebook is still not performing. Reloading the operating system may get the Chromebook back to a functioning state. This does not wipe the student’s data. From a powered on state, Press Esc + Refresh + Power. The text on the screen says
If you’re having trouble getting the microphone or camera to work on your Chromebook, try these ideas: Reset Permissions Click the pad lock icon next to the website address Select Site Settings Usage>Clear Data Permission>Reset permissions Launch site again and ensure that Allow is selected to use Camera/Microphone when prompted Problems within Schoology If an