Resetting a Chromebook

There may be a time when all the settings have been reset and the Chromebook is still not performing. Resetting or powerwashing the system may get the Chromebook back to a functioning state. This does not wipe the student’s google data, which stored in the student’s cloud storage space.

1. Sign out of your Chromebook.
2. Press and hold Ctrl + Alt + Shift + r.
3. Select Restart.
4. In the box that appears, select Powerwash  Continue.
5. Follow the steps that appear and connect the Chromebook to an open network. Once it is configured the VBCPSOD network will be configured automatically.
6. Once the Enterprise enrollment is complete, sign in with your VBCPS account.
7. Check if the problem is fixed.