VBCPS Technical Support Site
If you are having technical issues with any part of our website or need support, please click HERE to let us know, or call the Customer Support Center at (757) 263-1111.
CUSTOMER SUPPORT CENTER (757) 263-1111 M-F 7:00 am - 5:00 pm
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VBCPS Technical Support SiteVBCPS Technical Support Site

VBCPS Technical Support Site

Virginia Beach City Public Schools
Dept of Technology

Virginia Beach City Public Schools
2512 George Mason Dr, Virginia Beach, VA 23456

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    • FOR STUDENTS
      • Password Recovery and Reset
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Tag: Chromebook

Password Recovery and Reset

Monday, November 02, 2020 by Laura Daigle
Did you know that students and staff can reset their passwords without assistance from the Department of Technology or the school’s Technology Support Technician Yep, students and staff can reset their passwords on their own in just 2 easy steps: Set up your password recovery and reset option in ClassLink. You must be setup prior
  • Published in Chromebooks, For Students, For Teachers
Tagged under: Chromebook, password

Chrome Operating System Updates

Wednesday, October 21, 2020 by Laura Daigle
Google releases updates to the operating system (OS) frequently. Being on an outdated OS version could cause problems with applications and the Chromebook itself. To check to make sure the Chromebook is up to date follow the steps below. Sign into the Chromebook At the bottom right, select the time. Select Settings, the cog wheel
  • Published in Chromebooks, For Parents, For Students, For Teachers
Tagged under: Chromebook, settings, updates

Access personal GMail on Chromebooks for high school students

Sunday, May 17, 2020 by David
High school students can access their personal Gmail accounts from VBCPS Chromebooks. It’s easy: Log off your Chromebook session On the logon screen, look for access to personal GMail in the same area where you’d access the locked-down browser used for testing
  • Published in Chromebooks, For Students
Tagged under: Chromebook, GMail

Chromebook Care

Thursday, April 16, 2020 by David
Chromebook Repair Under no circumstances should you open and attempt to repair your Chromebook. Touching the wrong components may not only damage the computer, it may void the warranty and seriously hurt you. Let a district technician handle any repairs. If your Chromebook needs repair, contact your school’s TST or call the Customer Support Center
  • Published in Chromebooks, For Parents, For Students, For Teachers
Tagged under: Chromebook

Review student’s browsing history

Thursday, April 16, 2020 by David
Even though we block harmful sites, some games, and social media, students can get to some non-educational sites that can include games or shopping. If you want to see your child’s Internet history, you can do so by opening the Chrome browser on the device and then typing “ctrl + h”. Because students cannot delete
  • Published in Chromebooks, For Parents, For Students, For Teachers
Tagged under: Chromebook, history, Internet filtering
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VBCPS Technical Support Site

Our goal is to create value for Virginia Beach City Public Schools by implementing great technology and providing the best services and support possible for our students, teachers and staff

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