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VBCPS Technical Support SiteVBCPS Technical Support Site

VBCPS Technical Support Site

Virginia Beach City Public Schools
Dept of Technology

Virginia Beach City Public Schools
2512 George Mason Dr, Virginia Beach, VA 23456

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Trouble accessing a website on a Chromebook

Wednesday, April 15, 2020 / Published in Chromebooks, For Students, For Teachers

Trouble accessing a website on a Chromebook

Sometimes, it’s possible that a Chromebook will have trouble accessing a website. If this happens, try the options below.

Clearing Cookies and Other Site Data

  • CTRL + Shift + Backspace will bring up the Clear browsing data
  • Select the time range option to All time
  • Select the Clear data button
    *students do not have access to clear the browsing history

Reset user settings

  • In the Chrome browser, select the 3 dots in the upper right hand column; Select Settings
  • In the left section on the page, select Advanced; Select Reset Settings
  • Select Restore setting to their original defaults; confirm to reset settings

If you are still experiencing issues after trying the steps above, try resetting your chromebook.

Related posts:

Windows Virtual Desktop
Chromebook Network Connectivity
How to check for updates on a Windows 10 PC
Tagged under: Chromebook, cookies, reset

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  1. Clearing Cookies and Other Site Data
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VBCPS Technical Support Site

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